Keeping track of your account balance is crucial for effective financial management. Zenith Bank, one of Nigeria’s leading financial institutions, offers several convenient methods to check your account balance. In this comprehensive guide, we will walk you through the step-by-step process of how to check balance on Zenith Bank, empowering you to stay informed about your financial status at all times.
Method 1: Check Account Balance via Zenith Bank Mobile App
The Zenith Bank mobile app provides a user-friendly and accessible way to access your account balance on the go. Follow these steps to check your account balance using the mobile app:
Step 1: Download and Install the Zenith Bank Mobile App
If you haven’t already, download the Zenith Bank mobile app from the Google Play Store for Android users or the Apple App Store for iPhone users. Install the app on your smartphone.
Step 2: Log In to Your Zenith Bank Account
Launch the mobile app and log in using your internet banking credentials. If you haven’t registered for internet banking, you can do so through the app or visit the nearest Zenith Bank branch for assistance.
Step 3: Navigate to the Account Balance Section
Once you are logged in, the app’s home screen will prominently display your account balance. If not, navigate to the “Accounts” or “Balances” section to find your current account balance.
Method 2: How to Check Account Balance in Zenith Bank via USSD Code
Zenith Bank offers a quick and convenient method to check your account balance using USSD codes. Follow these steps:
Step 1: Dial the Zenith Bank USSD Code
From the phone number registered with your Zenith Bank account, dial *966#.
Step 2: Select “Check Balance”
On the USSD menu, select “Check Balance” by entering the corresponding number.
Step 3: Receive Your Account Balance
Within seconds, you will receive an SMS containing your account balance details. Please note that this service may incur a small service charge, depending on your mobile service provider.
Method 3: How to Check Balance on Zenith Bank Online via Internet Banking
Zenith Bank’s internet banking platform allows you to access various account services, including checking your account balance. Follow these steps:
Step 1: Visit the Zenith Bank Website
Go to Zenith Bank’s official website (https://www.zenithbank.com/) from your computer or mobile device.
Step 2: Log In to Your Zenith Bank Internet Banking Account
Click on the “Internet Banking” or “Login” button on the website’s homepage. Enter your username and password to log in.
Step 3: Navigate to Account Balance
Once logged in, the internet banking dashboard will display your account balance. If not, look for an “Account Summary” or “Account Balances” section to find your current account balance.
Method 4: How to Check Account Balance in Zenith Bank via ATM
You can also check your Zenith Bank account balance using any Zenith Bank ATM. Here’s how:
Step 1: Visit the Nearest Zenith Bank ATM
Locate the nearest Zenith Bank ATM and insert your debit card.
Step 2: Enter Your PIN
Enter your four-digit Personal Identification Number (PIN).
Step 3: Select “Check Balance”
On the ATM screen, select “Check Balance” from the available options.
Step 4: View Your Account Balance
Your account balance will be displayed on the ATM screen.
Method 5: How to Check Balance on Zenith Bank Account via SMS
Zenith Bank also provides the option to check your account balance through SMS. Follow these steps:
Step 1: Register Your Mobile Number
Ensure that your mobile number is registered with your Zenith Bank account. If not, visit the nearest Zenith Bank branch to update your contact details.
Step 2: Compose an SMS
From your registered mobile number, compose a new text message.
Step 3: Type the SMS Format
In the message body, type the following SMS format: “BAL (space) Your Account Number” (e.g., BAL 1234567890).
Step 4: Send the SMS
Send the SMS to the designated Zenith Bank SMS code, which is usually 08096646464 or any other specified number.
Step 5: Receive Your Account Balance
Shortly after sending the SMS, you will receive an SMS with your account balance information. This service is generally free of charge from Zenith Bank, but standard SMS rates may apply depending on your mobile service provider.
Method 6: How to Check Account Balance in Zenith Bank via Email Notification
Zenith Bank provides the option to receive your account balance through email notifications. To enable this service, follow these steps:
Step 1: Register Your Email Address
Ensure that your email address is linked to your Zenith Bank account. You can do this through internet banking or by contacting customer support.
Step 2: Compose an Email
Compose a new email from your registered email address.
Step 3: Enter the Email Subject
In the subject line, type “Account Balance Request.”
Step 4: Provide Account Details
In the email body, include your full name, account number, and any other required information for verification.
Step 5: Send the Email
Send the email to the designated Zenith Bank email address or customer support service.
Step 6: Receive Your Account Balance
Shortly after sending the email, you will receive a response with your current account balance.
Method 7: Check Account Balance via Zenith Bank Customer Care
Zenith Bank’s dedicated customer care helpline provides support for various account inquiries, including checking your account balance. Follow these steps:
Step 1: Dial Zenith Bank Customer Care Helpline
Call Zenith Bank’s customer care helpline at 012787000 or 014647000 if you are within Nigeria. If you are outside Nigeria, dial +23412787000 or +23414647000.
Step 2: Verify Your Identity
Once connected to a customer care representative, provide your account details for verification.
Step 3: Request Account Balance
Ask the customer care representative to check your account balance.
Step 4: Receive Account Balance Information
The representative will promptly provide your current account balance and any additional details you may need.
Method 8: Check Account Balance via Zenith Bank Live Chat
Zenith Bank’s internet banking platform also offers the convenience of live chat support. Follow these steps:
Step 1: Log In to Zenith Bank Internet Banking
Access Zenith Bank’s internet banking platform using your username and password.
Step 2: Navigate to Live Chat Support
Once logged in, look for the live chat support option on the website or within the internet banking dashboard.
Step 3: Initiate the Chat
Click on the live chat button to initiate a conversation with a customer service representative.
Step 4: Provide Account Details
Once connected with a representative, provide your account details for verification purposes.
Step 5: Request Account Balance
Ask the customer service representative to check your account balance.
Step 6: Receive Account Balance Information
The representative will promptly provide your current account balance and any additional details you may need.
FAQs on Checking Zenith Bank Account Balance
Here are some frequently asked questions (FAQs) related to checking Zenith Bank account balance.
1. Can I check my account balance on weekends or public holidays? Yes, you can check your Zenith Bank account balance on weekends and public holidays using any of the available methods, as the services are accessible 24/7.
2. Is there a fee for checking my account balance using USSD or SMS? Yes, there is a nominal fee charged for checking your account balance using USSD or SMS banking. However, the exact fee may vary depending on your mobile service provider and the type of account you hold with Zenith Bank.
3. Can I check my account balance from abroad? Yes, you can check your Zenith Bank account balance from abroad using the internet banking platform or mobile banking app. Ensure that you have a stable internet connection and the necessary login credentials for access.
4. What information do I need to check my account balance via USSD code? To check your account balance via USSD code, you will need your registered mobile number linked to your Zenith Bank account. Dial *966*00# and follow the prompts to enter your account number and authenticate the transaction using your mobile banking PIN.
5. Are there specific time restrictions for checking my account balance using USSD or mobile app? No, you can check your Zenith Bank account balance using USSD code or mobile app at any time, 24/7. The services are available round the clock for your convenience.
6. Can I check the account balance of my joint account using these methods? Yes, you can check the account balance of your joint account using any of the aforementioned methods. However, ensure that you have the necessary account details and credentials to access the account.
7. Is it safe to check my account balance using mobile apps or internet banking? Yes, Zenith Bank employs advanced security measures to protect your account information and transactions conducted through mobile apps or internet banking. It is advisable to keep your login credentials confidential and avoid using public Wi-Fi networks for added security.
8. What should I do if my account balance is incorrect or I notice unauthorized transactions? If you notice discrepancies in your account balance or unauthorized transactions, contact Zenith Bank’s customer service immediately to report the issue and seek resolution. The bank will investigate the matter and take necessary actions to safeguard your funds.
Conclusion
Checking your account balance in Zenith Bank is quick, easy, and accessible through a variety of methods. Whether you prefer the convenience of mobile apps, the speed of USSD codes, the versatility of internet banking, or the personalized support of customer care and live chat, Zenith Bank ensures that you have multiple options to suit your preferences.
Regularly checking your account balance empowers you to stay in control of your finances, make informed decisions, and detect any unusual activities promptly. Choose the method that aligns with your lifestyle and utilize Zenith Bank’s digital solutions to stay proactive in managing your financial well-being.
By staying informed about your account balance, you can achieve financial success and security with Zenith Bank, one of Nigeria’s leading banks committed to providing top-notch banking experiences for its customers. Remember, taking charge of your financial journey begins with being proactive in checking your account balance regularly.
