How to Block SunTrust Bank ATM Card: Easy Tips (2023) - Techlimbs

How to Block SunTrust Bank ATM Card: Easy Tips (2023)

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How to Block SunTrust Bank ATM Card: Learn how to safeguard your financial resources by blocking your SunTrust Bank ATM card using USSD, Mobile App, and Customer Support methods. Keep your funds secure with these easy-to-follow steps.

Your SunTrust Bank ATM card is your gateway to your funds, making it essential to know how to promptly block it in case of loss, theft, or unauthorized transactions. This comprehensive guide delves into three straightforward methods to block your SunTrust Bank ATM card: USSD, the SunTrust Bank Mobile App, and Customer Support. Our goal is to ensure that individuals of diverse linguistic backgrounds can confidently secure their financial resources.

Why Take Urgent Action?

As financial transactions move at lightning speed, taking swift action to block your ATM card is vital. Unauthorized transactions can lead to financial loss and security breaches. Knowing how to promptly block your SunTrust Bank ATM card empowers you to protect your financial interests effectively.

How to Block SunTrust Bank ATM Card Using USSD Code

The USSD method provides a quick and convenient way to block your ATM card. Follow these steps to secure your funds:

Step 1: Dial the USSD Code From the mobile number associated with your SunTrust Bank account, dial *5230# and press the call button.

Step 2: Choose Card Blocking Select the “Card Blocking” option from the USSD menu.

Step 3: Confirm and Block Identify the specific ATM card you wish to block and confirm your choice.

How to Block SunTrust Bank ATM Card Through the Mobile App

The SunTrust Bank Mobile App offers a user-friendly platform for various banking tasks, including card blocking. Here’s how to proceed:

Step 1: Log in to the App Access the SunTrust Bank Mobile App using your unique login credentials.

Step 2: Access Card Management Within the app’s interface, locate and access the “Card Management” section.

Step 3: Choose Card Block Select the “Card Block” option to initiate the blocking process.

Step 4: Confirm Your Selection Identify the specific ATM card you intend to block and confirm your choice.

How to Block SunTrust Bank ATM Card Through Customer Support

When in need of guidance, the dedicated SunTrust Bank customer support team is readily available to assist you through various communication channels:

  • Phone: Utilize the provided phone numbers to reach out to SunTrust Bank’s customer support during their operational hours.
  • Email: Draft a comprehensive email outlining your need to block your ATM card and send it to the designated email address.
  • Social Media: Engage with SunTrust Bank via their official social media platforms, such as Twitter, Facebook, and Instagram. Use direct messages to provide the necessary information for efficient assistance.

Frequently Asked Questions (FAQs)

Here are answers to common questions you might have about blocking your SunTrust Bank ATM card:

Q1: Can I unblock my card after blocking it? A1: Yes, SunTrust Bank provides instructions on how to unblock your card through their customer support.

Q2: Is there a fee for blocking my card? A2: Typically, SunTrust Bank does not charge a fee for blocking your ATM card.

Q3: Will blocking my card affect other banking services? A3: No, blocking your card won’t impact your access to other banking services like online banking.

Q4: What are the working hours of customer support? A4: SunTrust Bank’s customer support operates during regular business hours, and their social media platforms are accessible round the clock.

Q5: What information do I need when contacting customer support? A5: Be prepared to provide your account details, card number, and personal identification information for verification purposes.

Q6: How quickly will my card be blocked using USSD? A6: Once you confirm the action using the USSD code, your SunTrust Bank ATM card should be blocked almost immediately.

Q7: Can I block my card while abroad? A7: Absolutely, you can use the USSD code or contact SunTrust Bank’s customer support to block your card, even if you’re travelling internationally.

Q8: Will I receive confirmation after my card is blocked? A8: Yes, SunTrust Bank typically sends a confirmation message to notify you that your ATM card has been successfully blocked.

Q9: Can I unblock my card through customer support? A9: Yes, you can follow the provided instructions from SunTrust Bank’s customer support to unblock your card.

Q10: Do I need to visit a branch to unblock my card? A10: Yes, visiting a SunTrust Bank branch may be necessary to complete the unblocking process, primarily for security reasons.


In the ever-evolving landscape of digital finance, securing your financial assets becomes paramount. SunTrust Bank’s accessible methods for promptly blocking your ATM card empower you to maintain control over your financial security. Whether you opt for the ease of USSD, the user-friendly mobile app, or the personalized assistance of customer support, these methods equip you to proactively secure your financial well-being. Our clear instructions ensure that you can confidently navigate the process and safeguard your financial resources.

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