How to Block First Bank ATM Card in 2023 - TL Updates

How to Block First Bank ATM Card in 2023

How to Block First Bank ATM Card: Your First Bank ATM card is one of the most important financial tools you have. It allows you to access your money quickly and easily, whether you’re at an ATM or a point-of-sale terminal. However, if you lose your card or think it may have been stolen, it’s important to block it immediately to prevent unauthorized use.

Losing your ATM card or suspecting unauthorized access to your account can be distressing, but taking immediate action to find how to block First Bank ATM card and blocking it is crucial to prevent any potential financial loss or fraud. In this comprehensive guide, we will provide you with step-by-step instructions on how to block your card using different methods.

How to Block First Bank ATM Card Via Customer Care

  1. For immediate assistance, you can contact First Bank’s customer care centre.
  2. Call the bank’s 24/7 contact centre at 0700FIRSTCONTACT (0700-34778-2668228) or +234 1 9052326 if you are calling from abroad.
  3. Speak with a customer care representative and inform them that you need to block your ATM card.
  4. Provide the necessary account and identification details to verify your identity.
  5. The customer care representative will assist you in blocking your card and may provide additional support as needed.

How to Block First Bank ATM Debit Card on Mobile App

  1. Open the FirstMobile app on your smartphone.
  2. Log in to your First Bank account using your mobile banking credentials.
  3. Navigate to the “Card Services” or “Card Management” section within the app.
  4. Select the option to block your ATM card.
  5. Confirm the action to initiate the block.

How to Block Your ATM Card via First Bank Internet Banking

  1. Open a web browser on your mobile phone or computer and navigate to the First Bank mobile banking site: www.firstbanknigeria.com.
  2. Log in to your mobile banking account using your login credentials.
  3. Access the “Card Services” or “Card Management” section.
  4. Look for the option to block your ATM card and select it.
  5. Confirm the block request to initiate the process.

How to Block First Bank ATM Card on Mobile App Using USSD Code

  1. Dial the First Bank USSD code *894# on your mobile phone.
  2. Follow the on-screen instructions to access the USSD menu.
  3. Navigate to the “Card Services” or “Card Management” option.
  4. Select the option to block your ATM card.
  5. Confirm the action to initiate the block.

Visit the Nearest First Bank Branch to Block Your ATM Card

  1. Locate the nearest First Bank branch to your location.
  2. Visit the customer service desk at the branch.
  3. Inform the bank staff that your ATM card is lost, stolen, or compromised.
  4. Provide necessary identification and account verification details.
  5. Request the immediate block of your ATM card.

How to Block First Bank ATM Card Through Email

  1. Compose an email to First Bank’s customer service email address: customerservice@firstbanknigeria.com.
  2. In the subject line, clearly state that you want to block your ATM card.
  3. Include your account number, full name, and phone number in the email for identification purposes.
  4. Request the immediate block of your ATM card to prevent any unauthorized transactions.
  5. Wait for a confirmation email from the bank indicating that your card has been blocked.

How to Block First Bank ATM Card Via Social Media Channels

  1. Reach out to First Bank’s official social media channels (Twitter, Facebook, or Instagram).
  2. Send them a direct message or post a public message stating your need to block your ATM card.
  3. The customer care team will respond and guide you on the next steps to take.
  4. Avoid sharing any sensitive information publicly; use direct messaging for secure communication.

How to Block First Bank ATM Card with First Bank Online Chat Service

  1. Access the First Bank official website: www.firstbanknigeria.com.
  2. Look for the live chat support option, usually located in the bottom right corner of the website.
  3. Initiate a chat session and explain that you need to block your ATM card.
  4. Provide the necessary account and identification details as requested by the customer care agent.
  5. The agent will assist you in blocking your card and may provide additional support as needed.

Block Your ATM Card Using First Bank ATM

  1. If you have access to a First Bank ATM, you can also block your ATM card through the machine.
  2. Insert your ATM card into the machine and enter your PIN.
  3. Select the option for “Card Services” or “Block Card.”
  4. Follow the on-screen instructions to complete the process.

Things to Do After Blocking Your First Bank ATM Card

Once you’ve successfully blocked your ATM card, there are several crucial steps you should take to ensure the security of your accounts and prevent any unauthorized transactions.

1. Contact First Bank Customer Care: After blocking your ATM card, the first step is to contact First Bank’s customer care centre. Report the incident and provide the necessary information for verification. This helps the bank keep a record of the incident and further secure your account.

2. Review Recent Transactions: Check your account statement for any recent transactions made before blocking your card. Ensure that there are no unauthorized withdrawals or suspicious activities. If you notice any unauthorized transactions, report them immediately to the bank for investigation.

3. Verify Contact Information: Ensure that your contact information with the bank is up to date. This includes your registered mobile number and email address. Updated contact details will enable the bank to reach you quickly in case of any further security concerns.

4. Monitor Account Activity: Closely monitor your account activity after blocking your ATM card. Set up account alerts to receive notifications for any transactions made on your account. This way, you can detect and report any unauthorized activities promptly.

5. Apply for a Replacement Card: If your card is lost or damaged, and you’ve blocked it, apply for a replacement card immediately. Visit the nearest First Bank branch or request a replacement through the mobile app or internet banking.

6. Change Your PIN: To further enhance security, change your ATM card PIN after blocking it. Choose a new PIN that is unique and not easily guessable. Avoid using easily identifiable numbers, such as your birth year or phone number, as your PIN.

7. Be Cautious of Scams: Be cautious of any calls, emails, or messages claiming to be from First Bank or other financial institutions. Fraudsters may attempt to take advantage of your situation by phishing for personal information. Always verify the authenticity of such communications before sharing any sensitive details.

8. Report Lost Documents: If your driver’s license, national ID, or any other identification documents were also lost with your ATM card, report the loss to the appropriate authorities. This helps prevent identity theft and potential misuse of your personal information.

9. Update Automatic Payments: If you had set up any recurring payments or direct debits linked to your blocked ATM card, update them with the new card details once you receive the replacement card. This ensures that your essential bills and subscriptions continue without interruption.

10. Keep Your New Card Secure: Once you receive your replacement ATM card, keep it safe and secure. Avoid sharing your card details with anyone, and ensure it is always in your possession or safely stored in a secure place.

First Bank ATM Card Block FAQs

Q1: How do I block my First Bank ATM card if it’s lost or stolen?

A1: To block your lost or stolen ATM card, you have several options:

  • Through First Bank USSD Code: Dial *894# on your registered mobile number, select “Card Control,” then “Block Card,” and follow the prompts to complete the process.
  • Using First Bank Mobile App: Log in to the First Bank mobile app, navigate to “Card Management,” select “Block Card,” and follow the instructions to block your card.
  • Contact Customer Care: Call First Bank’s customer care centre at 0700FIRSTCONTACT (0700-34778-2668228) or +234 1 9052326 if calling from abroad, and request to block your ATM card.
  • Visit a Branch: If you prefer an in-person approach, visit the nearest First Bank branch and inform the customer service desk about your lost or stolen card. They will assist in blocking it.

Q2: Can I temporarily block my First Bank ATM card and unblock it later?

A2: Yes, First Bank allows customers to temporarily block their ATM cards for security reasons. You can easily unblock the card when needed through the First Bank USSD code, mobile app, or by contacting customer care.

Q3: What happens after I block my First Bank ATM card?

A3: After blocking your First Bank ATM card, it becomes inactive and cannot be used for transactions until you unblock it. This measure is taken to prevent any unauthorized access to your account and protect your funds.

Q4: How do I unblock my First Bank ATM card?

A4: To unblock your First Bank ATM card, follow these steps:

  • Through USSD Code: Dial *894# on your registered mobile number, select “Card Control,” then “Unblock Card,” and follow the prompts to unblock your card.
  • Using First Bank Mobile App: Log in to the First Bank mobile app, navigate to “Card Management,” select “Unblock Card,” and follow the instructions to unblock your card.
  • Contact Customer Care: Call First Bank’s customer care centre and request to unblock your ATM card. Provide the necessary details for verification.
  • Visit a Branch: Alternatively, visit the nearest First Bank branch and request assistance to unblock your ATM card.

Q5: Can I block my First Bank ATM card through internet banking?

A5: As of my last update, First Bank doesn’t offer the option to block ATM cards through internet banking. However, you can use the USSD code or mobile app for card blocking and unblocking.

Q6: Is there a fee for blocking or unblocking my First Bank ATM card?

A6: First Bank does not charge any fee for blocking or unblocking your ATM card. These services are provided free of charge to ensure the security of your funds.

Q7: How can I prevent unauthorized access to my ATM card PIN?

A7: To protect your ATM card PIN, follow these tips:

  • Never share your PIN: Avoid sharing your PIN with anyone, including bank staff and family members.
  • Keep it confidential: Memorize your PIN and avoid writing it down anywhere.
  • Use secure ATMs: Only use ATMs in safe and well-lit locations.
  • Cover your PIN: Shield the keypad when entering your PIN to prevent others from seeing it.

In Conclusion

Blocking your First Bank ATM card promptly in the event of theft, loss, or suspicious activity is crucial to safeguarding your funds and account security. With the various convenient methods available, you can quickly take action and prevent unauthorized access to your account. Additionally, always keep your card details confidential, and report any suspicious activity to the bank immediately.

Remember, blocking your card does not affect your bank account or other services provided by First Bank. It only ensures that your card cannot be used for transactions until you decide to unblock or replace it. By being proactive and taking swift action, you can protect your finances and have peace of mind while using your First Bank ATM card for all your financial needs.