Losing your ATM card or suspecting unauthorized activity on your account can be a cause for concern. To safeguard your funds and maintain control over your finances, it’s crucial to know how to block Access Bank ATM cards. In this comprehensive guide, we will walk you through the different ways to block your Access Bank card and the steps involved.
Table of Contents
- How to Block Your Access Bank ATM Card through Customer Care
- How to Block Access Bank ATM Card via Mobile App
- How to Block Access Bank ATM Card with USSD Code
- How to Block Access Bank ATM Card through Internet Banking
- Visit an Access Bank Branch to Block ATM Card
- Ways to Unblock Access Bank ATM Card
- Conclusion
How to Block Your Access Bank ATM Card through Customer Care
One of the quickest and most efficient ways to safeguard your funds after is by blocking your Access Bank ATM card through customer care. In this comprehensive guide, we will walk you through the step-by-step process of blocking your card using the customer care service.
Step 1: Keep Your Account Details Handy
Before you proceed to contact Access Bank customer care, ensure you have your account details ready. This includes your full name, account number, and any other personal identification information that may be requested for verification purposes.
Step 2: Call the Customer Care Helpline
Access Bank provides a toll-free customer care helpline that you can call for assistance with blocking your ATM card. Dial 0700CallAccess (07002255222377) from your registered phone number to get in touch with a customer care representative.
Step 3: Verification Process
Upon connecting with a customer care representative, they will first verify your identity for security reasons. Be prepared to answer some security questions or provide specific details related to your account to prove your ownership.
Step 4: Request for Card Blockage
Once your identity is confirmed, inform the customer care representative that you want to block your ATM card due to loss, theft, or suspicious activity. They will immediately initiate the card blockage process to prevent any further transactions on your card.
Step 5: Confirmation Message
After successfully blocking your ATM card, the customer care representative will provide you with a reference number as confirmation. Take note of this number for future reference, and also request an email or SMS notification confirming the card blockage.
How to Block Access Bank ATM Card via Mobile App
Losing your ATM card or suspecting unauthorized transactions can be alarming. However, with Access Bank’s user-friendly mobile banking services, you can easily block your ATM card through their mobile app, by following the steps below:
Step 1: Download and Install the Access Bank Mobile App
If you haven’t already done so, download the Access Bank Mobile App from your device’s app store. Ensure you download the official app from Access Bank to avoid any security risks.
Step 2: Log in to Your Account
Open the Access Bank Mobile App and log in using your internet banking login details, including your username and password. If you haven’t registered for internet banking, you can do so through the app.
Step 3: Access the Menu
Once logged in, navigate to the menu section of the app. This is usually represented by three horizontal lines or dots at the top corner of the screen.
Step 4: Select “Card Services”
From the menu options, locate and select “Card Services.” Here, you will find various options related to managing your ATM cards.
Step 5: Choose “Block Card”
Under “Card Services,” select “Block Card” to proceed with blocking your ATM card.
Step 6: Select the Card to Block
If you have multiple cards linked to your account, choose the specific ATM card you want to block from the list provided.
Step 7: Confirm the Block Request
Before finalizing the block, the app may prompt you to enter your mobile banking transaction password or provide other security measures for verification purposes. Follow the prompts and confirm your request to block the selected ATM card.
Step 8: Successful Confirmation
After completing the steps, you should receive a confirmation message on your screen, indicating that your Access Bank ATM card has been successfully blocked.
How to Block Access Bank ATM Card with USSD Code
Step 1: Dial the USSD Code
To get started, dial Access Bank’s USSD code on your registered mobile phone. The USSD code for Access Bank is *901#.
Step 2: Access the Menu
After dialling *901#, a menu will appear on your screen, presenting you with different options for banking services. To proceed with blocking your ATM card, select the option that says “Card Services” or something similar.
Step 3: Select “Block Card”
Under the “Card Services” section, you will find various card-related options. Choose “Block Card” to initiate the process of blocking your ATM card.
Step 4: Choose the Card to Block
If you have more than one ATM card linked to your account, the USSD menu will prompt you to select the specific card you want to block. Pick the appropriate card from the list provided.
Step 5: Confirm the Block Request
Once you have selected the card you wish to block, the USSD system will require you to confirm your request. Follow the on-screen prompts to confirm the block.
Step 6: Enter Transaction Password or PIN
To ensure the security of your account, the USSD service may request your transaction password or PIN to complete the block request. Enter your transaction password or PIN as prompted.
Step 7: Successful Confirmation
Upon completing all the necessary steps, you will receive a confirmation message on your screen, indicating that your Access Bank ATM card has been successfully blocked.
How to Block Access Bank ATM Card through Internet Banking
Access Bank offers its customers a convenient and secure way to block their ATM cards through its Internet Banking platform.
Step 1: Access Access Bank Internet Banking
Ensure you have a stable internet connection and a compatible web browser. Go to the official Access Bank website and click on the “Internet Banking” link.
Step 2: Login to Your Account
Enter your login credentials, including your username and password, to access your Internet Banking account.
Step 3: Navigate to the “Card Services” Section
Once you have successfully logged in, locate the “Card Services” or “Cards” section on the Internet Banking dashboard. This section contains various card-related options, including blocking your ATM card.
Step 4: Select “Block Card”
Under the “Card Services” section, click on the “Block Card” option to initiate the process of blocking your Access Bank ATM card.
Step 5: Choose the Card to Block
If you have multiple ATM cards linked to your account, the Internet Banking platform will display a list of your cards. Select the specific ATM card you wish to block.
Step 6: Confirm the Block Request
After selecting the card to block, the Internet Banking platform will prompt you to confirm your request. Follow the on-screen instructions to confirm the block.
Step 7: Set Transaction Password or OTP
For added security, the Internet Banking platform may require you to enter a transaction password or One-Time Password (OTP) to complete the block request. Enter the password or OTP as prompted.
Step 8: Successful Confirmation
Upon completing all the necessary steps, you will receive a confirmation message that your Access Bank ATM card has been successfully blocked.
Visit an Access Bank Branch to Block ATM Card
For those who prefer face-to-face assistance, you can visit the nearest Access Bank branch to block your ATM card. Approach the customer service desk, provide your account details, and inform them about the card issue. They will help you block the card promptly.
Ways to Unblock Access Bank ATM Card
You may want to unblock your Access Bank ATM card after blocking it. This can easily be done through any of the methods below:
Method 1: Visit Your Nearest Access Bank Branch
One of the quickest ways to unblock your ATM card is to visit the nearest Access Bank branch. At the branch, approach the customer service desk and inform them about your blocked card. The bank personnel will assist you in the necessary procedures to unblock your card. Make sure to carry valid identification documents for verification purposes.
Method 2: Contact Access Bank Customer Support
If visiting a branch is not feasible, don’t worry, as Access Bank’s customer support is always ready to help. You can contact them through their official helpline or email. Inform them about your blocked ATM card, and they will guide you through the unblocking process. Be prepared to provide the necessary verification details to ensure the security of your account.
Method 3: Use Access Bank Mobile App
If you are a user of the Access Bank mobile app, you can unblock your ATM card through the app itself. Log in to the app using your credentials, navigate to the card services section, and select the option to unblock your card. Follow the on-screen instructions to complete the process. The mobile app offers convenience and allows you to control your card easily.
Method 4: Access Bank Internet Banking
For those who prefer online banking, Access Bank’s internet banking platform provides a way to unblock your ATM card. Log in to your internet banking account, go to the card services section, and find the option to unblock your card. Follow the provided steps to successfully unblock your ATM card. Internet banking offers a secure and efficient method for card management.
Method 5: Use Access Bank USSD Code
Access Bank’s USSD banking service also provides a convenient option to unblock your ATM card. Dial the USSD code provided by Access Bank – *901#, navigate to the card services menu, and select the option to unblock your card. Follow the on-screen instructions to complete the unblocking process. USSD banking is user-friendly and available on any mobile phone.
Watch the video below for more information on ways to block and unblock Access Bank ATM cards
Conclusion
Knowing how to block and unblock your Access Bank ATM card is essential for protecting your finances and preventing unauthorized access to your account. Whether you choose to contact customer care, use the mobile app, send an SMS, or visit a branch, the key is to act quickly. By following these step-by-step methods, you can take control of your account’s security and have peace of mind knowing that your funds are safe from any potential threats.
